We strive to provide our customers with the best experience possible with our bulk email service. If you are not satisfied with our service for any reason, we offer a 15-day refund policy, subject to the following terms and conditions:

1. Eligibility:
   Refunds are available to new customers who have purchased a subscription to our bulk email service within the last 15 days.
2. Refund Request:
   To request a refund, customers must contact our support team within 15 days of their initial purchase. Refund requests submitted after this period will not be considered.
3. Reason for Refund:
   Customers must provide a valid reason for requesting a refund. Valid reasons may include but are not limited to:
   • Dissatisfaction with the service quality
   • Technical issues that cannot be resolved by our support team
   • Failure to meet advertised service features
4. Refund Process:
   Once a refund request is received and approved, the refund will be processed within [X] business days. Refunds will be issued using the same payment method used for the original purchase.
5. Cancellation of Service:
   Upon approval of a refund request, the customer’s subscription to the bulk email service will be canceled. Access to the service will be terminated, and the customer will no longer be able to use the service.
6. Exclusions:
   This refund policy does not apply to:
   • Customers who have violated our terms of service or acceptable use policy
   • Customers who have used the service for illegal, unethical, or malicious purposes
   • Customers who have exceeded the usage limits outlined in our service plan
7. Modification of Policy:
   We reserve the right to modify or terminate this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.

By purchasing a subscription to our bulk email service, you agree to abide by the terms of this refund policy. If you have any questions or concerns regarding this policy, please contact our support team.